COVID-19 Free Software Assistance Programs COVID-19 Free Software Assistance Programs

COVID-19 Free Software Assistance Programs

There is no doubt that the Coronavirus is hitting businesses hard—these resources and companies are offering some help.

Reading Time:9 mins March 25, 2020

During these uncertain times of social distancing and limited face-to-face interactions, people are looking to alternative ways of conducting business. Primarily, the Internet. 

With all these newfound obstacles brought on by Coronavirus (COVID-19), more and more small businesses are looking to compensate for traditional sales through online commerce; some who have never had to rely on it before.

In an effort to help these impacted businesses, there are many companies offering assistance in the form of free services, software, cash grants and remote work support. 

Below you’ll find a complete list of relief programs and COVID-19 responses from companies that want to help in any way they can: 

Companies Responding to COVID-19:

Facebook – Cash Grants and Ad Credits

$100 million in cash grants and ad credits to up to 30,000 businesses

Small businesses can find financial support during these challenging times with a little help from Facebook. They’re offering $100 million in cash grants and ad credits to up to 30,000 businesses.

This opportunity will be open to businesses through an application process in the coming weeks.

  • Keep your operations undisrupted
  • Stay engaged with customers
  • Help cover operational costs

Yelp – Ad Campaigns & Paid Features

Waived advertising fees, free products and services through April

Restaurants and bars can now find relief in the amount of $25 million from Yelp to help support these small, independently owned businesses and franchisees. To be eligible, you must have fewer than five locations that operate in the U.S., Canada, U.S. Virgin Islands, and Puerto Rico.

  • Waived advertising fees from March 16-31
  • Paused Yelp Ads program for April
  • $100 Yelp Ads campaign for April (if you offer takeout or delivery)
  • Free Yelp paid features or upgrades active on your account through April
  • Business Highlights, Call to Action, and Yelp Connect free through April

Vectara – Video Meeting Software

Free until June 1, 2020

As many companies adapt to remote work, video calling has emerged as a popular option to connect with customers. Vectera is helping to ease the transition by offering their software to everyone for free until June 1, 2020.

New Vectara users will be able to get the full package for free, while existing (paid) accounts will receive an upgrade.

  • Connect with customers online
  • Schedule appointments
  • Interactive video meetings
  • Persistent video rooms

Krisp – Mute Background Noise

120 Minutes per week free for six months

What’s going on in the background. If you have stir-crazy kids, loud roommates or a neighbor who insists on blasting her TV at full volume (thanks Norma), Krisp can help clear all background noise from your professional conversations.

Krisp is not only introducing a free plan and cutting prices for the next six months, but is also giving all students, teachers, hospital and government employees unlimited Krisp for free. Well-done, Krisp.

  • Clear phone calls
  • Reduce background noise
  • Maintain professionalism in any environment

Cloudflare – Cloudflare for Teams

Free for small businesses until Sept. 1, 2020

Secure and efficient remote work. The impact COVID-19 is having on small IT teams is dramatic. Cloudflare is doing their part by providing small businesses with enterprise-grade remote work features for free. Cloudflare for teams helps secure every remote worker’s connection without compromising performance.

  • VPN
  • Internal apps
  • Fast connections

Zoho Remotely – Web and Mobile Apps

Free until July 1, 2020

A complete suite of web and mobile apps that help remote teams collaborate, communicate and stay productive. With Zoho Remotely, your team can meet online and communicate from anywhere.

  • Video/ audio calls
  • Share files
  • Chat

PandaDoc – New eSign Plan

Free plan

Collect signatures and effortlessly close deals with PandaDoc’s free eSign plan: a better solution to keep business coming in when you’re working from home.

  • Unlimited users
  • Unlimited document uploads
  • Unlimited eSignatures
  • Payment processing

TechSmith – Snagit & Video Review Tools

Free until June 30, 2020

Helping your business with the transition to remote working, TechSmith is making their most popular screen recording tool and collaborative feedback tool free for businesses to use until the end of June 2020.

Snagit

  • Screen capture and recording tool
  • Record meetings and presentations
  • Create and share images and other materials quickly

Video Review

  • Video feedback tool
  • Online review of recorded materials
  • Mark up videos and add comments

Yext – Yext Answers

Free for three months

This is a time of uncertainty for not only your business, but your customers. That’s why Yext is offering its site search product, Yext Answers, free for three months.

Add this software to your website and you will be able to answer customer questions with accurate, up-to-date information about your business—because immediate and transparent communication is key during times like these.

  • Improve call-to-actions
  • Increase conversions
  • Gain customer insights
  • Cut support costs

Meero – Large File Transfer

Up to 10 GB of storage capacity and three FREE months of validity duration

The team at Meero understands that working from home may not yield the same capabilities as the office.

That’s why they’ve made it easier to share large files throughout your organization as you’re working from home: take advantage of up to 10 GB of storage capacity and three months of validity duration of the files shared through MeeroDrop for free.

  • Easy “drag and drop” process
  • Up to 10 GB of storage
  • Any user with the link can access and download files
  • Like and comment on files

All files shared via MeeroDrop between now and June 2020, will remain active on their platform for three months.

Google – Hangouts Meet

Free for G Suite customers until July 1, 2020

Ensure your workforce can continue to collaborate easily, even from your remote workspaces with free access to Google’s advanced video conferencing tool, Hangouts Meet.

  • Host larger meetings (up to 250 participants)
  • Record meetings and share them in Google Drive
  • Live stream (up to 100,000 viewers)

You must be a G Suite or G Suite for Education customer to take advantage of this feature.

OneDine – Tap & Order and Tap & Pay

Free plan

For restaurants that are trying to conduct business as usual while navigating the countless restrictions being implemented in their state and counties during COVID-19, OneDine is offering its Tap & Order and Tap & Pay technology for free.

This system allows your customers to order, pay and pick up their food from within the spaces in your parking lot.

  • Generate revenue from your parking lot
  • Adhere to social distancing guidelines
  • Only takes 24 hours to set up
  • No contracts

Square – Business Solutions & Waived Fees

Subscription fee refunds. Waived curbside pickup and delivery fees for three months

For existing sellers utilizing their systems, Square is refunding all software subscription fees for the entirety of March—they will take care of everything, so keep an eye out if you’re a current user.

And over the next three months, the Square team is also going to waive curbside pickup and delivery fees to help support local businesses.

LinkedIn – LinkedIn Learning Courses

Free access to 16 LinkedIn Learning courses

Working from home may not have been in your 2020 business plan, but since your workforce is required to adapt, LinkedIn is giving free access to 16 LinkedIn Learning courses on how to effectively work remotely.

  • Optimize your remote working processes
  • Learn how to stay connected and productive
  • Explore communication tools and resources

Calendly – Video Meeting Integrations

Free through June 2020

Stay connected with your fellow remote team members through Calendly and their Zoom and GoToMeeting integrations free of charge through June 2020. If you prefer Google Hangouts Meet, that integration is still free for users.

  • Keep your team organized
  • Continue using your favorite video meeting tools
  • Sign up for a free Calendly account to get started

Support.com – TechSolutions

Free remote tech support service for anyone in need of IT help

It’s already tough transitioning to the remote work lifestyle; Support.com believes you shouldn’t have to deal with connectivity issues and tech problems, too.

That’s why they’re making their remote tech support service, TechSolutions, free to anyone in need of IT help. No matter the device, issue, or time, their team will be there via phone, live chat, or a video call. 

  • Device setup
  • Troubleshooting
  • Software installation help
  • Security updates

Vidyard – Secure Video Messaging

Free until June 30, 2020

Keep your team connected and productive through these tough times with free secure video content and messaging from Vidyard through June 30, 2020.

Vidyard for Internal Communications is a cloud-based solution that will keep your video messages and screen captures secure when shared between team members.

They also have a free video messaging app and a free hosting and publishing platform that both offer great ways to engage with potential clients as well as your current customer base; capture unlimited video, host and share the content easily.

  • Live video conferencing
  • On-demand videos
  • Video messages
  • Content management

Jamm – Audio-Visual Collaboration Tools

Free access for the next three months

Jamm is all about remote teamwork and making your processes as seamless and productive as possible with their audio-visual communication tools.

In light of COVID-19, they are giving free access to Jamm for the next three months.

  • Voice and video collaboration tools
  • Quick remote conversations
  • One-click collaboration features

Atlassian – Atlassian Cloud Products

Free cloud products

If your small business team just moved to remote working, you could get Atlassian cloud for free. These free cloud products can help with organization, communications, as well as the planning and tracking of projects and issues throughout your remote team.

  • Project collaboration tools
  • IT & customer service management
  • Feature-rich apps and integrations

Wrike – Wrike Professional

First six months free

With an arsenal of web tools, time tracking, and your own digital workspace, you can stay connected and productive while you work from home with your first six months of Wrike Professional free; keeping your team on track, no matter where they’re working from.

  • Create a personal digital workspace
  • Sync up with your team easily
  • All your tools and apps in one place

SpyFu – Competitor Keyword Research

Free subscription for as long as you need it

Discover helpful insights about your online competition by quickly downloading your competitors most profitable keywords for paid and organic search. Right now, SpyFu is offering any business affected by the Coronavirus a free subscription to their platform.

  • Competitor research
  • Track rankings
  • Keyword research

Microsoft – Microsoft Teams

Free for six months

Transition to WFH life with meetings, calling, chat and collaboration tools all within the Microsoft system. Teams is part of the Office 365 suite, so you may already have it, but if not, you can get Microsoft Teams for free for six months.

  • Chat
  • Meeting
  • Calling

Neil Patel – Ubersuggest

A “more free” plan

Step up your SEO game with Ubersuggest, a software to help with free keyword suggestion and optimization, now with a very generous free plan. 

With an Ubersuggest free plan—that’s only becoming “more free” as more features roll out—you can continue growing your business without spending money.

  • Improved keyword research
  • Keyword/ content ideas
  • Competitor traffic and top pages
  • Full access to historical data
  • Historical backlink graph

Cisco – Security for Remote Workers & Webex Meetings

Free licenses until July 1, 2020

With so many turning to remote work, Cisco is offering some help. To keep teams connected during this time and allow them to continue their business operations with security, Cisco Webex is offering extended free licenses and expanded usage counts for a few key security technologies:

  • Cisco Umbrella: DNS-layer security
  • Duo Security: Zero-trust security
  • Cisco AnyConnect Secure Mobility Client: Secure network access
  • Cisco AMP for Endpoints: Blocks attacks and helps you respond to threats quickly

You can also sign up for a free Webex Meetings plan which you can use as long as you need it.

  • Meetings with 100 participants
  • HD Video
  • Screen sharing capabilities
  • Personal rooms

In Summary

The Coronavirus (COVID-19) has impacted the economy and small businesses in a way that we never could have predicted. But it’s how we respond now that matters more.

The above list will undoubtedly grow as more companies show their support during these trying times. We will work to keep you well-informed and update this list as new offers and resources are rolled out.

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